August 29, 2025
NEW NETWORK REQUIREMENTS
As signageOS continues to grow, we are expanding our regional cloud support to deliver better performance, reliability, and flexibility for our customers worldwide. Starting today, new US and EU regional endpoints are available in addition to the existing global services.
This change ensures your devices can connect to the closest and most efficient region — improving connectivity and preparing for the future scale of your deployment.
Action Required
To ensure uninterrupted service, please update your network/firewall settings to allowlist the following endpoints in addition to the mandatory global endpoints already in use:
PLATFORM SERVICE (device connectivity)
Global (mandatory, keep enabled)
platform.signageos.io
gateway.root.signageos.io
US regions
gateway.us1.signageos.io
gateway.us2.signageos.io
gateway.us3.signageos.io
EU regions
gateway.eu1.signageos.io
gateway.eu2.signageos.io
gateway.eu3.signageos.io
UPLOAD SERVICE (screenshots & logs)
Global (mandatory, keep enabled)
upload.signageos.io
upload.root.signageos.io
US regions
upload.us1.signageos.io
upload.us2.signageos.io
upload.us3.signageos.io
EU regions
upload.eu1.signageos.io
upload.eu2.signageos.io
upload.eu3.signageos.io
Timeline & Transition
No immediate disruption: all existing global endpoints will remain fully functional until early 2026.
Smooth transition: global endpoints must remain enabled during the rollout period to guarantee seamless connectivity.
Gradual rollout of regional endpoints begins late 2025.
Final switch to fully regionalized cloud will take place in early 2026.
A detailed migration schedule will be communicated well in advance.
Updated Documentation
The full list of required domains and ports is always available in our documentation:
Network Requirements for Devices
Support
If you have any questions, our team is ready to assist via:
Thanks for reading!
By expanding our infrastructure, we’re making sure signageOS continues to deliver enterprise-grade performance, reliability, and scalability for all your deployments — without disruption to your existing setup.
