Coates Group Delivers Seamless QSR Rollout with signageOS

When a leading global QSR brand needed to modernize over 5,000 Samsung displays across 1,000+ Canadian locations, Coates Group partnered with signageOS to power a seamless transition to its Switchboard CMS – without disrupting service. Despite multiple firmware versions, legacy hardware, and a global pandemic, the joint solution achieved a fast, stable digital signage rollout. The result: a unified, future-ready network that delivers consistent, engaging customer experiences across every drive-thru and dining area.

Key outcomes:

• Deployment of 5,000+ Samsung SoC displays across 1,000+ QSR locations

• Transitioned 428 locations per month at rollout peak with zero downtime

• Achieved full remote monitoring, firmware updates, and device management

• Hardware-agnostic integration across multiple Samsung Tizen versions

• Streamlined on-site deployment with no external media players required